top of page

Terms and Conditions
Effective Date 01/01/2023

In using this website (www.jamescole.photography), owned and operated by James Cole Photography (referred to as "we", "us" and "our"), and when purchasing a product, you are subject to the following Terms and Conditions.

Copyright
All images on this website were created by James Cole. They are protected by copyright under the Copyright Act 1968 (Cth) and are owned by James Cole Photography. This website, and all information contained on this website, may not be reproduced, duplicated, copied, sold, distributed, modified or used in any way without the prior consent of James Cole Photography. To request permission to republish this content, or reuse it in another way, please email james.lloyd.cole@gmail.com.

 

Artwork and Print Information (Australia)

We ensure every product is the best quality it can be. We use professional printing and framing specialists. In Australia our supplier is based in Sydney with 30+ years of experience in custom printing and framing, and they work closely with us to ensure the quality of all pieces is excellent.

Printing

Each piece is printed on high archival quality photographic paper to ensure long life and the finest quality. The standard selected by us is Ilford GALERIE Prestige Smooth Pearl 310gsm semi-gloss paper. The finish can be changed at the purchaser's preference, but the quality remains high in every case. Unframed prints are rolled with acid free tissue paper and packed into a hard postal tube.

Matted Prints

A matboard consists of the printed image dry mounted to acid-free adhesive foamcore backing with a mat border mounted on top. Mats are designed to sit between the printed image and the frame and provide a white border around the image. The prints are printed on high archival quality photographic paper as above. The mat and foamcore provide additional protection and rigidity to the print, and make framing simple.

Framing

Each frame is custom made in Sydney of high quality timber and glass. The image is printed as a matted print before framing. Custom framing and glass options are available on request.

Acrylic Glass

Each piece is printed onto an acrylic glass sheet using the latest UV technology. Our supplier uses a high quality, glossy, 4.5mm thick framing grade acrylic which amplifies the depth, vibrance and clarity of the image, with built in 94% UV resistance. A 2mm thick black acrylic backing is used to complete the piece..

Canvas

Each piece is printed on Eclipse Premium Satin Solvent Canvas 310gsm stretched over timber. Professional framing is also available.

Online Representation of Printed Pieces

Care has been taken to accurately represent the finished printed and framed pieces on this website. However, the images shown may differ slightly when printed. This is due to individual differences in monitor and phone calibrations and web limitations.

Production Time Frame (Australia)

Each piece is custom made to order, and hand crafted in Sydney. It usually takes 3-8 days to complete unframed artwork orders, and 2-3 weeks for framed pieces, canvases or acrylic prints.

Pricing

All prices listed are in Australian Dollars (AUD) and include 10% Goods and Services Tax (GST).

Payments

We accept all major credit cards, PayPal and Direct Bank Transfer.

Customs Duties and Taxes

We do not cover the costs of any international duties and taxes - internally shipped items may incur additional fees that we cannot control.

Reviews of Specifications, Pricing and Availability

We reserve the right to periodically review and update pricing, specification and availability without notice.

International Orders

All unframed prints can be purchased internationally. Unframed prints are rolled with acid free tissue paper and packed into a hard postal tube. Matted prints can also be sent internationally if A2 and under in size.

We also have some local suppliers in other parts of the world, to make purchasing framed prints simple. Please reach out for further information on this at james.lloyd.cole@gmail.com

Custom Pieces, Materials and Sizes

Our supplier in Sydney has a large selection of frames, types of glass (non-reflective, museum quality, acrylic) and other options such as custom sizes and orientations. We are always happy to provide custom pieces, please reach out at james.lloyd.cole@gmail.com

Refund Policy

See Refund Policy

Privacy Policy

See Privacy Policy

bottom of page